Logistics

Web & Mobile

Freight Operator

A dispatcher web application for managing loads, documents, routing, billing, and driver operations from pickup through delivery.

FreightOperator website hero with container tracking and carrier stats

Product Overview

See FreightOperator in action

A quick look at how carriers dispatch, track, and bill their entire drayage operation from one platform.

The Product

About the Web & Mobile App

Freight Operator is a transportation management web application for dispatchers. Dispatchers open a load workspace with customer, pickup, delivery, and return locations, then work across Load Info, Billing, Documents, Payments & Credits, Routing, Driver Pay & Expenses, Tracking, Communication, Audit, and Notes.

Load records capture container and equipment data such as container number, size, type, owner, vessel ETA, last free day, discharged and outgate dates, master bill of lading, and seal numbers. A map preview sits beside the load summary. Status is shown on the load header, for example Available.

A create-load workflow reads a delivery order PDF, fills load type and route type, shows the document beside the form, and lets the dispatcher create the load and reply by email from the same screen. Documents can be dragged in or selected, with cards for files such as a Delivery Order.

THEME

Primary

#3A82EF

Secondary

#1A73E8

Background

#0F172A

TYPOGRAPHY

Inter

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Objectives

Project Goals

Give dispatchers one load workspace

Keep customer, locations, equipment, dates, documents, billing, routing, and communication on a single load record instead of scattered tools.

Turn delivery orders into loads

Let a dispatcher review a delivery order PDF, confirm extracted fields such as load type and route type, then create the load and reply in one flow.

Keep operational documents with the load

Upload, preview, and store files like delivery orders against the active load so paperwork stays attached to the move.

Product Screens

Inside the platform

Live tracking, dispatch, messaging, and billing from FreightOperator, shown so the working interface stays readable.

Live tracking

FreightOperator live tracking map with drivers, an active route from Seattle to Tacoma, and driver details

Trip progress

FreightOperator trip progress with a cross-country route, ETA, remaining miles, and current speed

Dispatch board

FreightOperator dispatch board with container counts, alerts, and load status

Load messaging

FreightOperator load messaging with driver conversations tied to each load

Payments

FreightOperator payments screen with invoiced, partially paid, and paid totals

Driver settlements

FreightOperator driver pay board with settlement totals and load-level pay status

Challenges

Project Challenges

  • High-density logistics data: A single import load carries customer, terminal, consignee, container, vessel dates, miles, and references that have to stay readable without hiding the map or status.

  • Paperwork arrives as PDFs and email: Delivery orders need to be reviewed beside the form that creates the load, then acknowledged without leaving the dispatcher workspace.

  • Many operational modules on one record: Billing, routing, driver pay, tracking, and notes all belong to the same load and need a tabbed structure rather than separate apps.

FreightOperator dispatch board with container counts and load alerts

Process

Our Approach

  1. 01

    Tabbed load workspace

    The load header keeps the load number and status visible while tabs switch between info, documents, billing, routing, tracking, and related modules.

  2. 02

    Document-led load creation

    Dispatchers open a delivery order in a PDF viewer, confirm import and route details, then use Create Load & Reply to Email without leaving the screen.

  3. 03

    Files stay on the load

    The Documents tab provides drag-and-drop upload and cards for each file, including type, uploader, and timestamp next to the load summary.

Highlights

Key Features

Load info and equipment

Customer, pickup, delivery, return, container size and type, owner, hazmat and related flags, vessel dates, and reference numbers in one view.

Create load from delivery order

PDF delivery orders are reviewed beside extracted fields such as load type (Import) and route type (Pick and Run + Live Unload), with an in-app email reply.

Documents

Drag-and-drop or select files, then manage delivery orders and other paperwork as cards on the load.

Dispatcher modules

Load Info, Billing, Documents, Payments & Credits, Routing, Driver Pay & Expenses, Tracking, Communication, Audit, and Notes.

Map and status

A load summary sidebar includes a map preview and a status badge on the header so the current state of the move is visible while editing.

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